Job Details
Job Summary: We are seeking a customer-focused and detail-oriented Contact Centre Specialist to support banking clients in the Malaysia market. The role involves handling inbound and outbound calls relating to credit card applications, balance transfers, and related banking services. You will play a key role in guiding customers through the application process, answering product-related queries, and ensuring a seamless and compliant customer experience. Key Responsibilities: Handle incoming and outgoing calls regarding credit card applications and credit card balance transfers. Assist customers in completing their applications, including verifying documents and checking eligibility. Provide accurate product information, including features, benefits, terms, and conditions. Promote and upsell suitable banking products or campaigns, in compliance with regulatory guidelines. Perform verification checks and preliminary screening for credit card sign-up and b
Company Details
- Company Name: Richdale International Executive Search Pte Ltd
- Registration No.:
- Address: SIN MING LANE, MIDVIEW CITY
- Postcode: 57396, Singapore
- State: Singapore
- Tel: +6583668998
- Fax:
- Email: [email protected]
- Web Site:
- Contact Person: Elaine
Requirements
- Position Level: Non Executive
- Specialization: Customer Service
- Industry Type: Banking / Finance
- Vacancies: 20
- Closing Date: 2025-05-30
How to apply
Email [email protected] directly or call +6583668998 to apply for this job. Announce to them where you saw this posting.